Preorders are now open
Estimated lead time: 4-8 weeks from order confirmation. As each item is made to order, production will begin once your preorder is received. Delivery dadtes are estimates and may vary depending on material availability and production schedules.
Customers will be notified when their order ships.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Or You can resquest a label, Please follow the link below for step-by-step instructions.
https://my.shipstation.com/8967894/4419679/login
SHIPPING
All U.S Orders ship via UPS Ground. Most customers receive their shoes within one week of order placement. UPS Ground is FREE on orders of $115 or more. We also offer expedited shipping options and well as international shipping. For more detailed information on how your order is processed and our shipping options read on!
Standard orders are processed weekdays within 1-2 business days of order placement.
We also offer expedited shipping options at checkout. See below for more information regarding expedited and international shipping options, and for orders which ship outside the contiguous U.S.
Preorders are now open.
Estimated lead time: 4–8 weeks from order confirmation. As each item is made to order, production will begin once your preorder is received. Delivery dates are estimates and may vary depending on material availability and production schedules.
Customers will be notified when their order ships.
Contiguous U.S.
FREE SHIPPING
Standard UPS Ground is FREE on all orders of $115 or more. Orders below $115 incur a flat rate shipping fee of $12.50.
UPS 2Day
UPS 2Day costs $40 per item for shoes and $60 for boots/booties. Your shoes will arrive within 2 business days.
UPS Standard Overnight
UPS Standard Overnight costs $60 per item for shoes and $90 for boots/booties. Your shoes will arrive within 1 business day.
Please note: UPS 2Day and UPS Standard Overnight orders placed before 11AM EST are processed that day. We do not process orders on most U.S national holidays. If you have questions about when your expedited order will ship, please contact Customer Service.
Outside the Contiguous U.S
We ship outside the Contiguous U.S via FedEx Ground for a flat rate of $25.00 per order. Note that items may take more than 3-mailing days to arrive due to destination.
International Shipping
We offer DHL Express Shipping International Service to our international customers. General delivery times for DHL Express International Service range from 4 to 10 business days depending on destination. Cost for varies by destination and in some cases, you may be charged duty on your item.
Privacy Policy
Effective Date: 7.15.26
At JonJosef.com, we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through our website, Jonjosef.com.
This Privacy Policy explains how we collect, use, share, and protect your information.
1. Information We Collect
When you visit our website, create an account, place an order, sign up for our newsletter, or contact us, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Account login information
- Order history
- Product preferences and shopping activity
- Information you provide when contacting customer service
We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages visited, and website usage information through cookies and similar technologies.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Ship your purchases
- Provide customer service
- Communicate with you about your orders
- Manage your account
- Send promotional emails when you have opted in
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and protect the security of our website
- Comply with applicable laws and legal requirements
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to help us operate the website, remember your preferences, understand how visitors use our website, and provide relevant advertising.
You may be able to adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell your personal information for money.
We may share information with trusted service providers that help us operate our business, including payment processors, shipping companies, website hosting providers, marketing services, analytics providers, and customer service platforms.
These companies may only use information as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of our business, customers, or others.
5. Payment Information
Payments may be processed through third-party payment providers. We generally do not store your complete credit or debit card number on our own systems. Payment information is handled according to the applicable provider's privacy and security practices.
6. Marketing Communications
If you subscribe to our email list, we may send you information about new collections, products, promotions, sales, and other updates.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us at customerservice@jonjosef.com.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To submit a privacy request, contact us at customerservice@jonjosef.com.
9. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Terms & Conditions
Effective Date: 7.15.26
Welcome to JonJosef.com. These Terms & Conditions govern your use of our website and your purchase of products from JonJosef.com. By accessing or using our website, you agree to these Terms & Conditions.
1. Website Use
You may use JonJosef.com for lawful purposes only. You agree not to use the website in any manner that could damage, disable, overburden, or interfere with the operation or security of the website.
We reserve the right to refuse service, cancel accounts, or restrict access to the website when permitted by applicable law.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizing information, and other product details are accurate.
However, colors may appear differently depending on your device or monitor. Minor variations in materials, finishes, and appearance may occur due to the nature of individually manufactured products.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
3. Pricing and Availability
All prices displayed on JonJosef.com are in U.S. dollars unless otherwise stated.
Prices and product availability are subject to change without notice.
We reserve the right to correct pricing errors and to cancel an order if a product was listed at an incorrect price, subject to applicable law.
4. Orders and Acceptance
Placing an order through our website constitutes an offer to purchase the selected products.
After you place an order, you will receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted or shipped.
We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.
If we cancel an order after payment has been processed, we will issue a refund for the amount paid.
5. Payment
We accept the payment methods displayed during checkout.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Payments may be processed through third-party payment providers. We do not have access to your complete payment card information when payment is processed through such providers.
6. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional terms and restrictions.
Unless otherwise stated, promotions cannot be combined with other offers and are not applicable to previous purchases.
We reserve the right to modify or end promotions at any time, subject to applicable law.
7. Intellectual Property
All content on JonJosef.com, including text, photographs, product images, logos, graphics, designs, trademarks, and other materials, is owned by or licensed to JonJosef.com unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission.
8. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, social media platforms, and other service providers.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
10. Disclaimer
JonJosef.com provides the website and its content on an "as available" basis, to the extent permitted by applicable law.
We do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, JonJosef.com will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of our products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
13. Governing Law
These Terms & Conditions shall be governed by the laws of the State of [Michigan], without regard to its conflict-of-law principles, except where applicable law provides otherwise.